Innovation Learning Plan

What do you know, what don’t you know, and how are you going to learn it? A learning plan sound like a formal concept, but really it’s just about taking the time to ask yourself where the gaps are in your current understanding of your user’s needs and experiences- very crucial elements of human-centered design- and then figuring out what you need to do to fill in those gaps. A learning plan is simply a tool that you can use alone or with a team to map out what you already know and what you still need to learn more about in develop a good solution for the problem you are trying to solve and the people it affects (aka. user).

Average Time 60-90 minutes

• About an hour to put together
• Ongoing discussions afterward

When Should you use this:

• When you’ve just started out a new project (much like now!) and you need to know more about your user and the ultimate solution you are trying to build
• Or, when you are first bringing a human-centered design mindset to an existing project or team

Activity adapted from The User Experience Team of One: A Research and Design Survival Guide, by Leah Buley