What do you know, what don’t you know, and how are you going to learn it? A learning plan sound like a formal concept, but really it’s just about taking the time to ask yourself where the gaps are in your current understanding of your user’s needs and experiences- very crucial elements of human-centered design- and then figuring out what you need to do to fill in those gaps. A learning plan is simply a tool that you can use alone or with a team to map out what you already know and what you still need to learn more about in develop a good solution for the problem you are trying to solve and the people it affects (aka. user).
Average Time 60-90 minutes
When Should you use this:
Activity adapted from The User Experience Team of One: A Research and Design Survival Guide, by Leah Buley